Billing & Payments

Water bills are mailed every three months. Each community is assigned a billing cycle.

Bills mailed in January, April, July and October

• Dominion
• New Waterford
• Sydney 4 (Ashby)
• Glace Bay 2 (Bridgeport and parts of Glace Bay)
• Wastewater only customers

Bills mailed in February, May, August and November

• County (Point Aconi, Leitches Creek)
• North Sydney
• Sydney Mines
• Sydney 5 and 6 (South Bar and Pier)
• Glace Bay 3 (Reserve Mines, Dominion St, Tower Road)

Bills mailed in March, June, September and December

• Sydney 1 (Downtown Sydney)
• Sydney 2 (Kings Road, Sydney River, Prime Brook)
• Sydney 3 (Hardwood Hill, Mira Road, Morrison Road)
• Louisbourg
• Glace Bay 1 (main parts of Glace Bay, Table Head)

• In person at the Citizen Service Centre at City Hall (320 Esplanade, Sydney)
• Through your bank or credit union
• Online banking (add CBRM Water as a payee)
• Credit card via Paymentus secure payment page (service fee applies) or call Paymentus’ toll-free number 1-866-837-4603

Water bills are due about 40-45 days after they are mailed. Check your bill for the due date. Late payments may be subject to interest.

If you need your balance or due date, call 311 or chat online with 311.