Water Services
Connecting to Municipal Water
Learn how to apply for a new water connection and what to expect during installation.
▸ See water connection procedure
Rates & Regulations
Review approved water rates and the regulations that guide how the Water Utility operates
▸ See rates and regulations
Source Water Protection
See how CBRM protects watersheds and groundwater sources to ensure safe drinking water for all communities.
▸ Explore source water protection
Treatment & Distribution
Learn how CBRM treats and delivers safe drinking water to homes and businesses every day.
▸ Learn how the system works
Hydrants & Flushing
Find information about hydrant maintenance, hydrant access and bulk water.
▸ Read about hydrants and flushing
Water Conservation
Apply for Low-Flow Toilet Rebate and find simple tips to reduce water use indoors and outdoors.
▸ See conservation tips
Frequently Asked Questions (FAQ)
Find answers to common questions about drinking water quality, chlorine levels, shut-off valves and more.
▸ Browse water FAQ
Contact Information
Water Utility
- Meter Reading/Repair: 902-563-5282
- Water Billing: 902-563-5025
Public Works Division
- Central: 902-563-5255
- North: 902-794-5692
- East - Glace Bay: 902-842-1171
- East - New Waterford: 902-862-6446
- Louisbourg: 902-733-2495
Citizen Service Centre
- Phone: 902-563-5080
- Address: 320 Esplanade, Sydney NS B1P 7B9